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Investigating a problem with Procure synchronization
Monitoring - A fix has been implemented, and our team is currently monitoring the results to ensure stability.
If users are still seeing a stuck shopping cart, please perform a manual resync.
Feb 02, 2026 - 11:19 UTC
Investigating - We're investigating an issue with the synchronization between wescale and Procure Server which can lead to sporadic errors for the user.
Feb 02, 2026 - 10:38 UTC

About This Site

Check the status of wescale's services

Uptime over the past 90 days. View historical uptime.
Product Line Integration Operational
90 days ago
100.0 % uptime
Today
API Gateway Operational
90 days ago
100.0 % uptime
Today
Bookmarks Operational
90 days ago
100.0 % uptime
Today
Data Hub Operational
90 days ago
100.0 % uptime
Today
Developer Portal Operational
90 days ago
100.0 % uptime
Today
Product Line Network Operational
90 days ago
100.0 % uptime
Today
Company Profiles Operational
90 days ago
100.0 % uptime
Today
Content Profiles Operational
90 days ago
100.0 % uptime
Today
Hosted Catalogs Operational
90 days ago
100.0 % uptime
Today
Invitation Management Operational
90 days ago
100.0 % uptime
Today
Online Catalogs Operational
90 days ago
100.0 % uptime
Today
Punchout Catalogs Operational
90 days ago
100.0 % uptime
Today
Relationship Management Operational
90 days ago
100.0 % uptime
Today
User Profiles Operational
90 days ago
100.0 % uptime
Today
Product Line Platform Operational
90 days ago
100.0 % uptime
Today
Authentication Management Operational
90 days ago
100.0 % uptime
Today
Billing Operational
90 days ago
100.0 % uptime
Today
Customer Onboarding Operational
90 days ago
100.0 % uptime
Today
File Management Operational
90 days ago
100.0 % uptime
Today
Infrastructure Services Operational
90 days ago
100.0 % uptime
Today
Logging Management Operational
90 days ago
100.0 % uptime
Today
Master Data Management Operational
90 days ago
100.0 % uptime
Today
Notifications Operational
90 days ago
100.0 % uptime
Today
Process Information Operational
90 days ago
100.0 % uptime
Today
Tasks Operational
90 days ago
100.0 % uptime
Today
Tenant Management Operational
90 days ago
100.0 % uptime
Today
User Management Operational
90 days ago
100.0 % uptime
Today
Product Line Procurement Solutions Operational
90 days ago
100.0 % uptime
Today
Guided Procurement Operational
90 days ago
100.0 % uptime
Today
Guided Procurement - Bosch4You integration Operational
90 days ago
100.0 % uptime
Today
Guided Procurement - EPSA Integration Operational
90 days ago
100.0 % uptime
Today
Guided Procurement - Jaggaer Integration Operational
90 days ago
100.0 % uptime
Today
Guided Procurement - mjunction Integration Operational
90 days ago
100.0 % uptime
Today
Guided Procurement - Prospeum Integration Operational
90 days ago
100.0 % uptime
Today
Guided Procurement - Supplier Requests Operational
90 days ago
100.0 % uptime
Today
Multi-Channel-Content-Management (MCCM) Operational
90 days ago
100.0 % uptime
Today
Procure Operational
90 days ago
100.0 % uptime
Today
Procure@CP Operational
90 days ago
100.0 % uptime
Today
Procure@S/4 Operational
90 days ago
100.0 % uptime
Today
Procure@SRM Operational
90 days ago
100.0 % uptime
Today
Shopping (cXML Integration) Operational
90 days ago
100.0 % uptime
Today
Shopping (Secure OCI + OCI Integration) Operational
90 days ago
100.0 % uptime
Today
Product Search Operational
90 days ago
100.0 % uptime
Today
Product Search - Online Catalog PSG Operational
90 days ago
100.0 % uptime
Today
Product Search - Online Catalog Crowdfox Operational
90 days ago
100.0 % uptime
Today
Product Search - Online Catalog Amazon Business Operational
90 days ago
100.0 % uptime
Today
No particular product line Operational
Security Incidents Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Bi-weekly update of wescale Feb 10, 2026 15:00-17:00 UTC

We will be undergoing scheduled maintenance during this time. No downtime is expected but there might be degraded performance in some components.
Posted on Jan 26, 2026 - 15:29 UTC
Feb 7, 2026

No incidents reported today.

Feb 6, 2026

No incidents reported.

Feb 5, 2026

No incidents reported.

Feb 4, 2026

No incidents reported.

Feb 3, 2026

No incidents reported.

Feb 2, 2026

Unresolved incident: Investigating a problem with Procure synchronization.

Feb 1, 2026
Periodic TLS/SSL Certificate Rotation
Completed - The scheduled maintenance has been completed.
Feb 1, 04:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 1, 04:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jan 26, 10:22 UTC
Scheduled - Dear wescale Customer,

As part of our regular security maintenance, we will rotate the TLS/SSL certificates used in the wescale Production environment. This announcement is relevant only for customers whose systems connect to wescale programmatically or through integrations that rely on a custom trust store.

>>> Action Required (only if you use a custom trust store) <<<
If your systems rely on manually maintained or restricted trust stores (e.g., SecureOCI, cXML connections, API integrations, ABAP client, internal proxies/gateways, or SFTP connections), please ensure the following before the certificate rotation date:

1. Ensure the Let's Encrypt Root Certificate (ISRG Root X1) is included in your trust store.
- This is the recommended long-term approach and avoids outages during intermediate certificate changes.
2. If importing the root certificate is not possible:
- Import the currently used Let's Encrypt intermediate certificate (E7 and E8).
- Do not import leaf certificates, as they change frequently and cannot be tracked manually.
3. Verify that no proxy, gateway, or security appliance is blocking Let's Encrypt certificate chains.

>>> Certificate Locations for Reference <<<
For reference, the certificates used in the chain are located here:

- Roots / Intermediates can be accessed here: https://letsencrypt.org/certificates/

In case you really want to use the Leaf certificate (not recommended) it can be accessed here:
https://cdn.wescale.com/certificates/STAR_wescale_com.crt

If you use the default trust store of your operating system, browser, Java runtime, or standard cloud environment, no action is required.

Please complete any required trust store updates before this date to ensure uninterrupted access.

If you need assistance verifying your configuration, our support team will be happy to help.

Sincerely,
The wescale Security Team
Jan 26, 09:39 UTC
Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.

Jan 29, 2026

No incidents reported.

Jan 28, 2026

No incidents reported.

Jan 27, 2026
Bi-weekly update of wescale
Completed - The scheduled maintenance has been completed.
Jan 27, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 27, 15:00 UTC
Update - We will be undergoing scheduled maintenance during this time.

As you know, we strive to have all updates with zero downtime. This time we will have a period of approx. 2 hours during the maintenance window in which some services might not be fully available. We suggest to inform your users about this. In particular, the interaction with punchout catalogs will not be working (no punch out, no return). Also, the provisioning of hosted catalogs will not be possible during the maintenance.
Jan 15, 06:32 UTC
Update - We will be undergoing scheduled maintenance during this time.

As you know, we strive to have all updates with zero downtime. This time we will have a period of approx. 2 hours during the maintenance window in which some services might not be fully available. We suggest to inform your users about this. In particular, the interaction with punchout catalogs will not be working (no punch out, no return). Also, the provisioning of hosted catalogs will not be possible during the maintenance.
Jan 14, 14:08 UTC
Scheduled - We will be undergoing scheduled maintenance during this time. No downtime is expected but there might be degraded performance in some components.
Jan 12, 15:13 UTC
Jan 26, 2026

No incidents reported.

Jan 25, 2026

No incidents reported.

Jan 24, 2026

No incidents reported.

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