Incident detail

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 21, 2025 - 07:45 UTC
Scheduled - As part of our ongoing efforts to improve the performance of hosted catalogs, we will be implementing important database improvements. During this maintenance, single affected hosted catalogs will be temporarily locked for changes. This means:

- Suppliers will not be able to provision new catalog versions (all provisioning methods are affected)
- Creating catalog revisions and exporting catalogs will be not possible

Once the database improvements for a specific catalog are complete, the system will automatically unlock it and all functions will be restored.

We appreciate your understanding as we work to enhance the stability and performance of our platform.

Nov 21, 2025 07:45 - Dec 12, 2025 03:45 UTC

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Scheduled Maintenance

TLS/SSL Certificate Update Dec 15, 2025 15:00-16:00 UTC

As announced via email to all customers, we will update our TLS/SSL certificate on the Production (PROD) environment on December 15, 2025.

This change is part of our planned transition to Let’s Encrypt certificates with shorter validity periods, in line with current security and compliance standards.

If your systems use custom or locally managed trust stores, please ensure that the Let’s Encrypt root and intermediate certificates (ISRG Root X1, E8) are trusted before this date to maintain uninterrupted connectivity.

No action is required for standard browser users.

For further details, please refer to the customer mailing or contact our support team.

Posted on Nov 03, 2025 - 12:04 UTC

Bi-weekly update of wescale Dec 16, 2025 15:00-17:00 UTC

We will be undergoing scheduled maintenance during this time. No downtime is expected but there might be degraded performance in some components.
Posted on Dec 01, 2025 - 14:17 UTC
Dec 7, 2025

No incidents reported today.

Dec 6, 2025

No incidents reported.

Dec 5, 2025

No incidents reported.

Dec 4, 2025

No incidents reported.

Dec 3, 2025

No incidents reported.

Dec 2, 2025
Completed - The scheduled maintenance has been completed.
Dec 2, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 15:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time. No downtime is expected but there might be degraded performance in some components.
Nov 17, 14:06 UTC
Dec 1, 2025

No incidents reported.

Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

Nov 28, 2025

No incidents reported.

Nov 27, 2025

No incidents reported.

Nov 26, 2025

No incidents reported.

Nov 25, 2025

No incidents reported.

Nov 24, 2025

No incidents reported.

Nov 23, 2025

No incidents reported.